At Starmount, we are committed to protecting your privacy and providing a secure on-line environment. We use the information we collect about you to process orders and inform you of special offers via e-mail.
When you order online at StarmountLife.com, we use government approved, Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely. Our site's security is authenticated by Network Solutions.
If you are not ready to apply on-line, or if your browser is not SSL-compatible, then we encourage you to print a copy of the appropriate product application, complete it and send it to us via fax (toll-free: 1-888-729-7827) or regular mail (P.O. Box 98100, Baton Rouge, LA, 70898-9100). Or, call us toll-free at 1-888-729-5433 and we will be glad to send any materials you need.
Q. How do I know if a Web site is secure?
A: There are several ways to confirm that you are in a secure area. All SSL browsers listed below have a symbol in the lower left corner of the browser that indicates you are in a secure mode. You can also tell when you are in a secure area because the URL to the left of the colon changes from "http" to "https".
Q. How do I know if my browser allows me to complete secure transactions?
A: In order for encryption to take place, your browser must have the SSL protocol. The following browsers have this software:
- Internet Explorer 5.00 and above
- Netscape 4x and above
- America Online(AOL) 5 and above
- Opera 5 and above
- Firefox 1.1 and above
- Safari (embedded with Mac OS 8.5 and above)
Q. What if I'm not comfortable giving my credit card number online? Can I still order Starmount products?
A: Absolutely. We encourage you to print a copy of the appropriate product application, complete it and send it to us via fax (toll-free: 1-888-729-7827) or regular mail (P.O. Box 98100, Baton Rouge, LA, 70898-9100). Or, call us toll-free at 1-888-729-5433 and we will be glad to send any materials you need, or contact us with your request.
Q. What is the worst thing that could happen?
A: Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, StarmountLife.com will cover the entire liability for you, up to the full $50.00.
Q. Which part of Starmount Life's Web site is secure?
A: The Applications for all products are secure.
Q. Does anyone else see the information that I provide to Starmount?
A: We respect your privacy. No customer information is made available
to outside companies. Information gathered online is used solely for the
purpose of personalizing product information on the Starmount Life site
and providing you with the Insurance protection you need.
Privacy Policy:
WE CARE ABOUT YOUR PRIVACY!
In compliance with Gramm-Leach-Bliley (GLB), this describes the privacy policy and practices followed by Starmount Life Insurance Co. ("Starmount").
Your privacy is a high priority for us and it will be treated with the highest degree of confidentiality. In order to provide insurance and services, we collect certain information. However, we are committed to maintaining the confidentiality of this information in accordance with law. Individuals with access to personal information about customers or former customers are required to follow this policy.
NON-PUBLIC INFORMATION COLLECTED.
- Information we receive from you on insurance and annuity applications, claim forms or other forms such as your name, address, date and location of birth, marital status, sex, social security number, medical information, beneficiary information, etc.
- Information about your transactions with us, our affiliates or others such as premium payment history, tax information, investment information, and accounting information; and
- Information we receive from consumer reporting agencies, such as your credit history.
NON-PUBLIC INFORMATION DISCLOSED.
- We may provide the non-public information we collect to affiliated or nonaffiliated persons or entities involved in the underwriting, processing, servicing and marketing of your Starmount insurance products. We will not provide this information to any other nonaffiliated third party unless we have a written agreement that requires such third party to protect the confidentiality of this information.
- We may have to provide the above described non-public information to authorized persons or entities to comply with a subpoena or summons by government authorities and to respond to judicial process or regulatory authorities having jurisdiction over our company for examination, compliance or other purposes as required by law.
- We do not disclose non-public personal information about customers or former customers to anyone except as permitted or required by law.
CONFIDENTIALITY AND SECURITY OF YOUR NON-PUBLIC PERSONAL INFORMATION.
- We restrict access of non-public personal information about you to only those who need to know that information to underwrite, process, service or market Starmount insurance and services.
- We maintain physical, electronic, and procedural safeguards that comply with government standards to guard non-public personal information.
- If we become aware that an item of personal information may be materially inaccurate, we will make a reasonable effort to re-verify its accuracy and correct any error as appropriate.
StarmountLife.com welcomes your questions and comments about privacy. Please
contact us.
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