Q: How much life insurance do I need?
A: While that depends on your particular family situation or lifestyle,
the American Council of Life Insurance recommends you have insurance protection
equal to five times your annual income.
Q: Who needs Starmount Life Insurance?
A: If you are like most people, you have life insurance,
either through a group plan provided by your employer or an individual
policy you purchased yourself. However, chances are that inflation has eroded
the dollar value of your current coverage or the amount may not be enough
to provide your family with the financial security it needs. Your employer
insurance could end when you least expect it. You can use our low-cost
term life insurance to close the gap between the amount of insurance you
have ... and what your family needs.
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Q: What is the difference between your Life Insurance products: StarLife Gold and ValueLife Gold?
A: ValueLife Gold is a modified whole life policy. Rates change at the beginning of the sixth and eleventh years. At the beginning of the eleventh year, this becomes a whole life policy. Rates will not change again and cash values will build. StarLife Gold is Term Life Insurance, and also differs from ValueLife Gold in that your cost never changes because of age or health*. It lasts until age 95.
Q: Can I have more than $250,000 of ValueLife Gold or StarLife Gold protection?
A: Yes. Please contact Starmount Life directly for a customized quote for up to $10,000,000.00 in protection.
Q: How long does it take before my policy is active?
A: ValueLife Gold and StarLife Gold policies are in full force the day you receive the approved policy from us, assuming we received your $1 for the 1st payment and we have received your signed, Starmount-produced application. They cover both sickness and covered accidents. The exceptions are for suicide while sane or insane (while sane in Texas or Missouri), or material misrepresentation during the first two years.
Q: Is a medical exam required?
A: An exam will never be required for our Accidental Death plan. An exam may not be required for ValueLife Gold and StarLife Gold, it depends on the circumstances. If an exam is required, it will be absolutely free to you. The exam company will come to your home or work, or you may prefer to go to its office.
Q: What are the qualifications of your medical personnel?
A: Any medical service we use employs registered nurses, LPN's, EMT's, phlebotomists, paramedics, or retired doctors, as personnel. They are all state certified.
Q: I have some health problems. Should I send my application anyway?
A: Absolutely! Some health problems may result in a higher cost, but we work to issue Life Insurance to everyone who applies.
Q: What happens after age 80?
A: We only accept new applications through age 80. Once enrolled, however, as long as premiums are paid, ValueLife Gold full protection lasts for life until age 120; StarLife Gold full protection, until you are age 95.
Q: What do you mean that the more insurance I buy, the lower the cost?
A: Your cost per thousand dollars of life insurance can be drastically reduced as the amount of coverage increases. For example: a 43-year-old woman pays $8.00 a month for $10,000.00 of protection. That's 80 cents for each $1,000.00. For $20,000.00 she pays $8.75 (less than 44 cents per $1,000.00 a month). Savings are available at all ages for men and women ... smokers and non-smokers.
Q: What is the purpose of the Double and Triple Benefit Accidental Death
Rider Options?
A:This is a low-cost way of getting valuable accidental death insurance. For a small monthly charge, your beneficiary receives twice or three times the amount of your life insurance protection, if death is the result of a covered accident. At age 75 and beyond, the life insurance benefit continues in its full amount; Accidental Death benefits continue at half.
Q: Are there any limitations on coverage?
A: During the first two years, death resulting from suicide while sane or insane (while sane in Texas or Missouri), or material misrepresentation is not covered. Those are the only life insurance exclusions. For separately purchased accident insurance, please see the exclusions listed with that rider's description.
*Only if everyone in your class receives a rate change, can your cost change. You cannot be singled out.
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Q: Are rate quotes from StarmountLife.com the final cost that I will pay?
A: The policy quote (whether monthly, quarterly, or annual) you receive from our web site is probably the only cost you will pay for your insurance. However, more information is required to ensure the accuracy of that quote. This is called "underwriting."
Q: What is underwriting?
A: Underwriting is the process insurance companies use to decide your level of risk and verify the cost of your insurance. Part of underwriting involves grouping people together by similar risk traits -- such as age, build, health history and occupation. By determining your risk category, your insurance company permits your premium to reflect your share of lifetime risk.
Q: How long does my issued rate last?
A: For ValueLife Gold, there is one rate change in the sixth year, and another in the eleventh year. All rates are included on the Schedule of Renewal Premiums, which is a part of every policy. In the first five years and in the second five years, rates will not otherwise change because of your age or health. Only if everyone in your classification has a rate increase can your cost change. You cannot be singled out. This policy automatically changes to a whole life policy after ten years. The rates are then guaranteed for life and cash values build. After the first month, for StarLife Gold, your approved cost never changes, unless you change your insurance amount or the cost for your entire class changes. It will not change because of your age or health. You cannot be singled out.
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Q: What kind of company are you?
A: For over 23 years, Starmount Life has been a traditional, family-run business, owned and operated by the Sternberg family. For over 200 years, in retailing (at one time employing over 8,000) and now in insurance, the Sternbergs have been in the business of customer satisfaction.
With our reputation for reliable, personal and efficient service, in 2006, Starmount was named Company of the Year by the Baton Rouge Business Report.
Since 1997, we have maintained an average annual growth rate of 53%, and are currently admitted in 30 states.
We at Starmount take very seriously our role of helping to safeguard the future of families like yours with affordable, quality insurance protection. That’s why we promptly and efficiently pay millions of dollars in life, vision, and dental claims every year—to keep American families financially secure, no matter what life holds.
Call us toll-free 1-888-729-5433, 8 am to 8:30 pm
Central Time weekdays, and 9 am to 1 pm Saturdays
—or email Info@StarmountLife.com.
Trained professionals sensitive to your needs and able to make on-the-spot decisions for your benefit will be glad to help you.
Q: In which states do you sell your products?
A: At this time we sell our individual life insurance products in Alabama, Arizona, Arkansas, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia, and Wisconsin.
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Q: Do you insure people who have diabetes?
A: Yes, if the condition is under control.
Q: Do you insure people who have hypertension?
A: Yes, if the condition is under control.
Q: Can I substitute my doctor's records for an exam?
A: Usually, for any amount below $100,000, as long as the information is from the last 2 months. However, an exam may still be required.
Q: What do you test for when a blood test is conducted?
A: Glucose (sugar), liver enzymes, cholesterol, HIV.
Q: My husband had a hip or knee replacement. Can he qualify?
A: Yes. Having hip or knee replacement surgery does not affect mortality.
Q: I was rated because of my cholesterol. If my doctor has current blood work and my cholesterol reading has improved, can I get a standard rating?
A: If you qualify, certainly. We will need to get a copy of the current blood work from your doctor.
Q: Currently, I pay smoker rates. What happens if I stop smoking?
A: After 1 year as a non-smoker, call us and we will give you the non-smoker rates.
Q: I am paying a higher premium because of my weight. What happens if my weight drops?
A: When your weight drops to a standard level, call us and we will review your options for receiving standard rates.
Q: I'm pregnant. Can I take the exam and have the policy issued?
A: Yes! If there are no complications or history of Caesarian sections (C-sections), you can be issued standard. Otherwise, we can wait until your six-week postpartum exam has been completed.
Q: I had a skin cancer removed. Will I be accepted?
A: Yes, if it was a surface lesion. However, a melanoma requires a 3-year waiting period.
Q: What is the usual waiting period after cancer surgery?
A: In most cases (other than skin cancer), there is a minimum of 4 years. A pathology report will be required.
Q: I had a mastectomy 4 years ago. Can I be considered for your insurance?
A: Yes! If the surgery was 4 years ago, you are very likely in remission, although we require a doctor's report.
Q: I've had bypass (or angioplasty) surgery. Do I qualify to apply for your insurance?
A: You are eligible 5-years after the date of surgery.
Q: I am afraid of needles. What do I do?
A: Exams are not usually required. Even when they are, sometimes we can do just a "finger prick," or, if your doctor's blood work is less than 2 months old, we may be able to use that.
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